A couple of months ago, I discovered that I had used up my free articles at the Wall Street Journal, but I wanted to read another one for all y’all, so I signed up for their $1-for-two-months free trial. Since then, I have only gone to the site maybe 4 times, so I definitely wanted to cancel it before the $20 for February hit my credit card.
I went to the digital account for my digital subscription that I signed up for digitally, but golly gee whiz, they won’t let you cancel it digitally. I had to call. They don’t even allow email or have a TDY number, so I guess it’s too damn bad if you’re hearing impaired. My hearing is not what it used to be, but my real problem today was that the phone that doesn’t hurt my ears (physical pain, I’m talking here) decided to conk out the very day Dearest left for the Mascots and he won’t be back in time for the WSJ thing.
Thankfully, and I mean that in all sincerity, Mama Buzz keeps me supplied with a cell phone. God bless her! She gave me the phone itself and keeps the account paid; she knows I don’t like to use the phone, but says she’s paying for her own peace of mind. I keep it charged at all times, cuz our landline doesn’t work when the power goes out. And I carry it when I leave the house in case I fall or something.
So anyway (big sigh), I called the stupid WSJ from my ouchy emergency cell phone. And for reasons that totally escape me, not only does the stupid WSJ not let you digitally cancel a digital subscription that you signed up for digitally, but also does not hire IT guys who have any common sense or any customer service people who can spell. Continue reading